Our dedicated support team is available 24/7 to assist you with any questions or concerns.
Choose the support option that works best for you
Chat with our support team in real-time. Available 24/7.
We'll get back to you as soon as possible
Quick answers to common questions
Withdrawals to CITIBRIDGE accounts are instant. External bank transfers take 1-2 business days.
Contact us immediately at +12489164654 or through your dashboard to freeze your card and order a replacement.
Yes, all deposits are FDIC insured up to $250,000 per depositor, providing you with complete peace of mind.
Click on "Forgot Password" on the login page and follow the instructions. You'll receive an email with reset instructions.
Yes, you can have multiple checking, savings, and money market accounts under a single login.
Live Chat
Phone Support
Email Response
Ticket Resolution